1. Event Registration

• All event registrations are final. We do not offer refunds for event tickets or registrations. This policy applies to all types of events, including webinars, workshops, conferences, and meetups.

2. Merchandise

• If you receive merchandise (e.g., clothing, accessories, or physical products) that is damaged or defective, we are committed to making it right for you.

• To be eligible for a refund for damaged merchandise, you must contact our customer support team within 14 days of receiving the item(s).

• Please provide clear photographs or evidence of the damaged or defective item(s) when contacting our customer support team. This will help us expedite the resolution process.

• Once we receive your request and validate the issue, we will process a full refund for the cost of the damaged merchandise, including any applicable shipping fees.

• Refunds for damaged merchandise will be issued via the original payment method used for the purchase.

Return Policy / How to Request a Refund for Damaged Merchandise:

To request a refund for damaged merchandise, please follow these steps:

• Contact our customer support team via email at frontdesk@bossbabenetwork.org.

• Provide your order number and a clear description of the issue, along with photographs or evidence of the damaged or defective merchandise.

• Our customer support team will review your request and respond within a reasonable timeframe, typically within 5 business days.

• If your request is approved, we will process a full refund for the cost of the damaged merchandise and any applicable shipping fees.

Contact Information:

If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at frontdesk@bossbabenetwork.org. We are here to assist you and ensure your satisfaction with your Boss Babe Network experience.

Cancellation policy: 

Although your membership term is non-refundable when purchased, you can always cancel your membership before the next payment. Membership can be canceled at any time through your personal member login. As an alternative, you can also email frontdesk@bossbabenetwork.org, and we can do it on your behalf.

Delivery Policy

Goods are shipped locally from Indianapolis, IN. Once placing your order, you will receive a confirmation via the email you provided.

All orders are processed and shipped within 5 business days of purchasing. Unless otherwise stated in the specific product before purchasing, you can expect to receive your order within 2 weeks of your purchase.

Policy Last Updated: September 25, 2023

Note: Boss Babe Network reserves the right to modify or update this refund policy at any time. Please refer to the most recent version on our website for the most up-to-date information regarding refunds.